FAQ

Read about the most frequently asked questions about our product.

How does it work?

The Closet Valet provides a browser extension to install in one click.

Once installed, you can connect to your Closet Valet account at https://closet-valet.com.

The extension allows us to authenticate to Poshmark so the Closet Valet can work under the hood.

You don't need to be connected to your computer, or have your laptop turned on.

The Closet Valet will work independently.

Under Settings, you can select the features you want to be enabled like Auto-sharing.

That's it!

Is this legal?

First, using an automated tool isn't illegal.

What is against Poshmark's policies is spamming their platform.

It's quite understandable that they want to preserve the fair use of their system.

But with great power, comes great responsibility.

Luckily, the Closet Valet does everything for you and stays within Poshmark limits.

It doesn't share more than 4.000 times per day and does it spread through the day.

The Closet Valet algorithm tries to mimic human behavior.

Will my closet get banned using this?

No, your closet won't get banned as long as you are careful.

It's not riskier than doing manual actions on Poshmark.

The Closet Valet is performing actions throughout the day.

Between each action, it uses a random time interval.

For example, it will share your items every few seconds, for 3 hours, and stop.

Then, one hour later, it will start again until it reaches the daily limits.

If it encounters any error or issue, it will stop and start again later.

How are payments processed?

Payments and subscriptions are all processed by Stripe.

We don't store any credit card information and send them directly to Stripe using a secure (SSL) connection.

Can I cancel my subscription?

Yes, you can cancel your subscription anytime from your account.

Once canceled, your Closet Valet access will be disabled at the end of the current billing period.

You won't be charged at the next billing period.

Do you provide any support?

Yes, you can contact us anytime by sending us an email.

We'll be more than happy to assist you with any issue you may encounter.

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